Last updated: January 15, 2025
At our steel trading platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our platform, you consent to the practices described in this policy.
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, company information, billing address, and payment information.
We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our platform.
We use your information to provide, maintain, and improve our steel trading platform, process transactions, and deliver customer support.
We may use your contact information to send you technical notices, updates, security alerts, administrative messages, and marketing communications.
We analyze usage patterns and feedback to understand how our services are used and to improve our platform's functionality and user experience.
We may share your information with trusted business partners who help us provide our services, such as payment processors, shipping companies, and technology service providers.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All sensitive data, including payment information, is encrypted using industry-standard SSL/TLS protocols during transmission and storage.
We maintain strict access controls and regularly review our security practices to ensure your data remains protected.
You have the right to access, update, or delete your personal information through your account settings or by contacting us directly.
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or updating your preferences in your account.
You can control cookie settings through your browser preferences, though this may affect the functionality of our services.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Upon request, we will delete your personal information, subject to certain exceptions required by law or legitimate business purposes.
As a global steel trading platform, we may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
We comply with applicable data protection laws and rely on adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@steeltrading.com
Phone: +1 (555) 123-4567
Address: 123 Steel Avenue, Industrial District, City, State 12345
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.